Fortunately, we pieced together a detailed guide on how to clear the cache of any web browser, so make sure you check it out before going to the next troubleshooting step. The steps you need to take on Apple Safari will be different from Chrome or Firefox.
The steps to clear data and cache depends on the browser and device you use. The solution is to clear your browser’s cache and data. At some point, something causes a glitch, and it prevents you from logging into your Facebook account. Web browsers collect and store a lot of data over time. So log out of your Facebook account, close the app, start it back up, and relog. Many Facebook issues are caused by a software glitch that is nearly impossible to track. Sometimes, all it takes to fix Facebook on your iPhone, iPad, Android, or Microsoft Surface tablet is closing and opening the app. If you use the Facebook website instead of the app or Messenger, you can ignore this step. Sometimes, a glitch or a browser update can temporarily prevent accessing your Facebook page. You can also try a different browser like Firefox, Google Chrome, Safari, and other browsers you may haven’t heard of.
If Facebook is still not working, close all your browser tabs and launch the Facebook website in a new window.
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